Imagine an online retailer trying to manage stock without real-time inventory updates. Customers place orders expecting a smooth experience, only to find that items are out of stock, leading to frustration and lost sales. In an age where convenience and reliability dictate customer loyalty, businesses that fail to provide accurate, real-time updates risk more than just a single lost transaction—they risk permanently driving customers to competitors.
What’s stopping organisations from unifying their data? According to the ABS, between July 2021 and June 2023, 42% of companies reported barriers to innovation, down from 46% two years prior. 13% saw development and implementation costs as barriers to innovation, which may allude to why many organisations still rely on manual data entry, fragmented applications, and siloed information to complete daily activities.
This pain point is where Integrations as a Service (IaaS) comes into play. Integrations as a Service is not to be confused with Integrations Platform as a Service (iPaaS), which is only a tool that an organisation must manage in-house. Integrations as a Service outsources the entire integration process, from design and implementation to ongoing maintenance of your systems integrations. This model allows businesses to access integration experts without hiring and training internal staff. Here are five reasons to consider Integrations as a Service.
1. Outsourcing Integration Expertise
Integrations as a Service offers a fully managed service model that takes ownership of the entire integration lifecycle. With Integrations as a Service, businesses don’t just get the tools—they gain access to integration specialists who plan, implement, monitor, and maintain every connection across their digital ecosystem. This means your organisation can focus on strategic priorities while experienced professionals ensure your integrations are secure, resilient, and high-performing. It’s especially beneficial for organisations without in-house integration capabilities or those wanting to eliminate the overhead of maintaining integration infrastructure and a team of specialist developers and engineers.
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2. Scalability Tailored to Business Growth
One key benefit of Integrations as a Service is that it supports business scalability without requiring internal resources to design, manage, or maintain integrations. As your business grows, so does the complexity of IT ecosystems. Managing this growth internally requires investment in specialised integration staff, tools, and infrastructure, often diverting focus from core business goals and IT functions.
Utilising the breadth of integration experts at Creative Folks iT to handle all aspects of the business analysis, design, build, expansion, modification, and ongoing management of integrations, ensures systems remain flexible and aligned with business objectives. This model allows your business to scale operations—whether integrating new applications quickly, accommodating increased data flows, or responding to fluctuating market demands.
3. Cost Savings
Building an in-house integration team requires suitably skilled staff, significant salaries, training, and infrastructure investment. Integrations as a Service provides the same expertise at a fraction of the cost, allowing your organisation to scale integrations without expanding internal resources. Additionally, Integrations as a Service eliminates the headaches of maintenance and updates, ensuring your business always operates on the latest, most secure integrations.
4. Streamlined Data Management for a Connected Ecosystem & AI Enablement
Organisations need fast, reliable, and secure access to business intelligence to become truly data-driven. However, data silos remain a significant challenge, preventing organisations from leveraging information effectively and embracing the benefits of AI tools. Integrations as a Service eliminates these barriers by creating a unified data ecosystem, where structured data flows across platforms, feeding your entire digital environment without manual handling.
Integrations as a Service analysts help define a common data model and develop rules to ensure data sharing between integrated systems can provide the reporting required for decision-making and underpinning AI strategies. To ensure quality our skilled team run rigorous end-to-end testing using your business data as part of the deployment process. This ensures everything works as expected before going live. Crucially, the process is collaborative—your internal team is supported throughout to ensure successful adoption. The outcome? You gain streamlined, high-performing processes and a more connected experience for staff and customers.
5. Accelerating Market Readiness
Integrations as a Service helps your business accelerate time-to-market and adapt quickly by outsourcing integrations' design, delivery, and management. Rather than configuring integrations internally, Integrations as a Service ensures experienced professionals handle the build and support, enabling faster launches of digital services and updates.
Integrations as a Service removes process waste and improves responsiveness by connecting your systems and automating key workflows. This means inventory updates, product launches, and user experiences can be delivered without placing extra demand on internal teams.
Conclusion
By adopting Integrations as a Service, your organisation can move beyond the limitations of siloed systems, manual data entry, and fragmented applications. This fully managed model delivers a connected, scalable, and resilient digital ecosystem whilst enabling AI initiatives —without the cost or complexity of building internal integrations capability. With integration experts handling analysis, design, implementation, monitoring, and maintenance, your organisation can accelerate time-to-market, eliminate process waste, and free internal teams to focus on strategic priorities that drive growth and improve customer experience.
Why Choose Creative Folks’ Integrations as a Service?
Do you have the right partner and solution to streamline your business integrations? If you need support in connecting systems, breaking down silos, and ensuring seamless data flow, Creative Folks can help.
Our experts work closely with you to understand your data and integration needs, enabling a connected and composable enterprise that is AI ready. With our Integrations as a Service, we integrate all your business systems, aligning with your strategy, goals, and key initiatives. Visit our Integrations as a Service page or contact our team today.
